Mustardbet Review

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Company Details

Established in March 2018, Mustardbet Sportsbook may seem like a newcomer into the industry, but it is actually led by experienced executives from the field of online sports betting and online casino gambling. The company behind Mustardbet is Mustardbet Sports Limited with Andrew Garood as the company CEO, a person well known in the industry that has worked with and for reputable and big gaming groups.

Mustardbet Sportsbook is operated with two licences, the first issued by the Isle of Man Gambling Supervision Commission, and the second by the UK Gambling Commission, which allows this provider to accept UK sports bettors. The company has its offices in Douglas, Isle of Man.

This provider is already notable for its in-house developed betting platform, which makes it unique and exciting. It is audited by eCOGRA for fairness, and is available for both desktop computers and smartphones through native Android and iOS apps.

Bonuses and Promotions

Being a newcomer, and still in beta version, Mustardbet does not offer bonuses nor runs promotions currently. For now, sports bettors can visit the casino section where they can score casino bonuses. However, the Mustardbet officials plan on implementing bonus offers such as a welcome free bet most of all, as well as loyalty points club, cashback program and other. We will inform you of any bonuses through this review at the earliest when they have been posted at Mustardbet.

Sports Markets and Odds Value

Mustardbet has a set framework during which the platform and the services in general are to be tested through a beta version. This is why you will find a restricted number of sports markets for betting, mainly limited to football. However, the coverage of football events is very decent. Covered are competitions from all over the world, but most importantly from the UK such as the Premier League, Championship, League 1 and 2 etc.

Besides that, you can find odds for many other European football markets. Included are the French Ligue 1, German Bundesliga, Italian Serie 1 and Spanish Primera Division, as well as competitions and single events from Russia, Portugal, Finland, Turkey, Sweden, Scotland and rest of the world accumulated in single category tab titled ‘World’.

Others report that Mustardbet offers darts tournaments too, but at the moment the focus is largely on football during this testing period of the beta version. At the very least, the odds are competitive and to the liking of professional punters. Mustardbet also provides professional punters with an API, which they can integrate to get automatic notifications about odds, offers and events.

Banking Options

The limitation of Mustardbet’s beta version of the sportsbook extends to the banking options as well. Currently, Mustardbet has only two banking options available for deposits and withdrawals. You can use either Visa or Maestro cards if you want to get your money in or out of your sports betting or casino account. The currencies allowed for such transactions are UK pounds and Euros.

You can make deposits and withdrawals through the betting apps developed for iOS and Android devices too. In fact, they will fully substitute your need for the desktop website, making depositing and withdrawing much more accessible as long as you have your phone with you.

Customer Service

The customer support service agents are willing to hear from you in case you have any complaints or feedback about the overall service of the sportsbook. Since Mustardbet is still in beta, all feedback is welcome and recommended, so that the officials can fine tune the services to your liking. You can recommend new sports markets and tell them what you would like to bet on, including how you would like your bonus offers etc.

To do that, Mustardbet has set up a communications channel consisting of three options. One option is to use email by sending your queries at [email protected].

You can also chat with the service agents directly from the website by using the live chat option found in the Help & Support tab. There, you will see a simple form where you have to enter your name and email, and just tick the box related to your query. Click ‘Start the chat’, and the first available agent will contact you.
Additionally, you can call them by telephone.

Conclusion

There is a lot to be expected from Mustardbet Sportsbook, especially from the words of the CEO Andrew Garood. This is supposed to be a unique betting provider that will be all about giving professional punters space to show their skills and make use of innovative betting features that are still in development.

Maybe the officials should not have released a beta version of the website until it has been completely developed, but this is an essential testing period during which players can help plenty with their feedback. After all, it is about the players.

Pros

  • New and prospective
  • Innovative betting features
  • Football oriented

Cons

  • Still in beta/two deposit options